Portforlio

RSPCA – Royal Society for the Prevention of Cruelty to Animals

Portforlio

RSPCA – Royal Society for the Prevention of Cruelty to Animals

INDUSTRY
Other
TECHNOLOGIES USED
Category
Web App
Duration
Country
Team Size
The Challenge and Objectives

Challenge: Modernize, enhance and streamline the customer experience, innovate income generation and ultimately improve animal welfare.
Tight budget.

RSPCA – Royal Society for the Prevention of Cruelty to Animals
The Solution

Vonage Contact Center
SMS API
Intelligent Routing with Salesforce


=>
Improved customer satisfaction by 30%.
Provided omnichannel advice and resources for animal welfare.
Introduced a new SMS option for donations.

Case Study

Blockchain

AWS Node.js React JS

Blockchain

AWS MongoDB NodeJS React JS Solidity

Mobile App

Centry Copepush Jest NodeJS React Native
We got your back! Share your idea with us and get a free quote